Working in partnership with care staff, care organisations, PCNs, education providers and care recipients to develop a qualification that enables delivery of more proactive care.

The challenge

Remote monitoring using technology within care settings is increasing in popularity and has shown great success. However, the pathways through which it operates are still heavily reliant on clinical resources (particularly GPs) which are inherently transactional and reactive. These resources might not be required where the confidence and skills of care staff increased through training/a recognised qualification.

More power must be placed in the hands of those delivering care to use, understand, and operationalise the outputs of this technology to deliver more relational and proactive care. This requires the development of recognised training in remote monitoring for care staff across all sectors (including both care homes and domiciliary care) which will also support the professionalisation of the sector, provide additional skills, support integration and the call for improved pay parity between health and care.  

About the project

Working with Care Provider Voice, Feebris, Newham College and with funding from The Health Foundation, this project aims to develop (in partnership with care staff, care organisations, PCNs, an education provider and care recipients) insights into the local needs, opportunities, barriers and facilitators for a social care qualification in the use of technology and digital for remote monitoring.

The project will also explore the role that technology can play in training delivery and ongoing support. The aim of this work is to build the insights gathered into a suggested training/qualification structure for further development and testing in the future.

Through stakeholder interviews we will develop insights into the wants, needs, opportunities, barriers, and facilitators for a social care qualification/recognised training program in remote monitoring.

Co-production workshops to collaboratively develop the structure and nature of the proposed qualification/module will follow, culminating in a report sharing insights and any further plans for further content development and testing.

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