Accessibility Statement

Digital accessibility is about removing the barriers that prevent people from using websites, apps and digital tools.

At Care City, we are committed to making our website accessible to all users, regardless of their abilities or disabilities. We strive to ensure that our website is in compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and other relevant accessibility standards.

Here are some of the steps we have taken to ensure accessibility on our website:

  1. Site structure and design:
    • Our website has a clear and consistent structure, making it easy to navigate.
    • We have used appropriate headings, lists, and other HTML elements to ensure that content is easily understandable.
  2. Alternative Text and Descriptions:   
    • We use alternative text (alt text) to describe images, graphics and videos that are used on our website, so that users who use screen readers or have images turned off can still understand the content.
    • We provide transcripts and captions for videos and audio content.
  3. Keyboard Navigation and Focus:
    • Our website can be navigated and accessed entirely through the keyboard, without requiring the use of a mouse.
    • We have made sure that focus is visible and easily identifiable, so users know where they are on the site.
  4. Colours and Contrast:
    • We use high contrast colours to make sure that text is easily readable, and have ensured that colour alone is not used to convey important information.
    • Our website is designed to be readable for those with colour blindness or low vision.
  5. Text Resizing and Zoom:
    • We have provided options to resize the text and zoom in on the website, making it more accessible to those with visual impairments.
  6. Assistive Technology:
    • We have tested our website with a range of assistive technology, such as screen readers, to ensure that all users can access the content on our site.

To request a different format

If you need information on this website in a different format like accessible PDF please contact us.

Email or write to us at Care City, 1st Floor, Barking Enterprise Centres CIC, 50 Cambridge Road, Barking, IG11 8FG


We’ve tried our best to make this site as accessible as possible, and we’re always looking for ways to improve. So if you’ve found a page or area that’s hard to use, please let us know.

Email or write to us at Care City, 1st Floor, Barking Enterprise Centres CIC, 50 Cambridge Road, Barking, IG11 8FG

Last updated: March 2023.