10 practical lessons for implementing digital innovations
Sharing our learnings from our involvement as an NHS England & OLS Test Bed.
This report looks at practical lessons for implementing digital technologies in health and social care services, drawing on examples from the Care City Test Bed programme.
It outlines 10 key lessons for the implementation, adoption, and spread of digital innovations in health and social care services. The lessons are designed to support policy makers, commissioners, innovators and service providers keen to integrate technology into health and social care services to successfully embed innovations into care pathways. However, they will not be universally relevant to every innovation, context and stakeholder, all of the time.
The findings presented are based on a real-world evaluation of the implementation of digital technologies across several health and social care settings. More specifically, this summary draws on learning from the NHS England Test Bed programme that was designed to bring together NHS organisations and commercial providers of digital technologies in order to test market ready innovations and new ways of delivering care, with the potential to improve service user experiences and outcomes. It is hoped that these findings will support the adoption and spread of digital innovations in health care.